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When the man complained to Elite Singles, it refunded him without a fuss, as it has a 14-day refund policy.When contacted by Telegraph Money, Elite Singles admitted that disappointment over the number of paying members was a “very common” complaint.

Searchmate has now offered Aileen a full refund of £1,295.Searchmate had so far suggested four – two of whom she’d already seen on rival site Plentyoffish.com, a free site, and who had both already declined to date her.In November she received a letter from a Searchmate adviser saying that her membership was “not progressing as expected”.Searchmate has disputed Aileen’s claims and said it had not received any correspondence from her after the letter was sent in November.It said it made a number of attempts to call her since, but that it had not been able to reach her.

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